At the La Bassée service center: “The more months pass, the bigger we become”

A year and a half after opening, everything is running smoothly for the House of Services. The establishment, in the heart of the Tilleuls district, is evolving by housing service offices such as the CPAM or the CAF.



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Forced to close the front door to get five minutes of quiet. The staff of the La Bassée service center is reduced to this. The facility has been a huge success since it opened a year and a half ago. ” We are really satisfiedsays Catherine Gonez, Social Assistant. The more months pass, the more we grow. »

Fifteen thousand visitors

The House of Services was an election campaign commitment by Mayor Frédéric Caudrelier. It was originally intended to provide administrative support to basséens, who were sometimes isolated from the town hall.

Since its opening, the house has welcomed no fewer than 15,000 people. ” I wasn’t expecting that much “, the assistant is surprised when she discovers the numbers. ” We have people who come every day to access a computer because they need help or just to discuss ‘ reports Dany Brasseur, Social Bond Advisor.

The service center welcomed 15,000 visitors in a year and a half.
The service center welcomed 15,000 visitors in a year and a half.

It must be said that the establishment has been able to expand its offer since its opening. From now on, La Bassée attracts many administrative authorities. Every Thursday the social security office is on duty at rue des Cerisiers. But the Maison des Services’ big win is said to have attracted CAF. The association maintains a permanent office in the House of Services twice a week. ” It wasn’t easy, but we made it. It’s a real satisfactionDany Brasseur congratulates himself. There are parents for whom it is almost impossible to get to Lille in half a day to go to CAF. Next destination: the Carsat.

Beneficial for the neighborhood

A success also due to the location of the service center. Located on the ground floor of a bar building on rue des Cerisiers, this bar is in the heart of the Tilleuls district, where almost half of the Basséens live. First observation: That calmed the neighborhood ‘ says Catherine Gonez. Not that the neighborhood is a place of great insecurity, but ” It’s a neighborhood that’s moving a little », the assistant admits politely.

But that wasn’t the main thing. If the district of Tilleuls was chosen, it is also because there are residents ” who needed attention. In most cities there is a tendency to be more concentrated in the inner city than on the outskirts. We wanted to change this trend insists Danny Brasseur.

The House of Services is located at the foot of the rue des Cerisiers block of buildings.
The House of Services is located at the foot of the rue des Cerisiers block of buildings.

If the idea of ​​moving to larger premises was considered, this idea is no longer on the agenda. The House of Services has found its place on rue des Cerisiers and intends to make ancient bones there.




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Social La Bassée (59480, North) CPAM CAF

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